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Statewide Health Insurance Benefits Advisors

SHIBA volunteers assist citizens with health care insurance questions regarding Medicare, Dual-Eligibles, free or low-cost health and dental clinics, military health services; Tricare and Tricare for Life, employer-sponsored insurance, HMO's, Long Term Care, supplemental insurance, and other health insurance topics. This project is a cooperative effort of the Washington State Office of the  Insurance Commissioner and the Retired and Senior Volunteer Program (RSVP) of the Human Services Council. For more information, please Email Us or call our local phone number: 360-735-3686

Medicare Annual Open Enrollment for 2016 begins October 15th, 2015. Contact us for assistance.

Human Services Council and SHIBA are located at:

120 NE 136th Ave, Suite 215,

Vancouver, WA 98684     

To reach a SHIBA Advisor: 360-735-3686

View the article below on why your Medicare choice matters to you:

Article from The Columbian

We understand health care coverage!

We provide free, unbiased information about health care coverage and access to help improve the lives of Washington State residents of ALL ages and backgrounds.

We can help you:

  • Understand your health care coverage needs, options and rights
  • Determine general eligibility for health care coverage programs
  • Find affordable health care coverage
  • Evaluate and compare health care insurance plans
  • Make referrals to other agencies and programs
  • Report possible fraud complaints


Local Calls: 360-735-3686 or Toll Free: 1-800-562-6900


Need assistance? Come in to speak one-on-one with a trained volunteer advisor.

Clark and Skamania County Counseling Locations:

  • Human Services Council, 120 NE 136th Ave, Suite 215, Vancouver
    • Every Tuesday from 12:30-3:00. Extended days starting July 2015
  • Skamania Senior Services, 710 SW Rock Creek Drive, Stevenson, WA 98648
    • By appointment monthly - call 360-735-3686 for an appointment

Interested in Volunteering with SHIBA?

Help your friends, family, neighbors and others find access to health care. Help others, meet new friends and connect with your community. We offer a variety of positions such as counseling/advising, admin/clerical, data entry, public speaking and special projects. SHIBA is an educational and referral system of trained community volunteers, sponsoring agencies and partnerships and the Office of Insurance Commissioner staff. We want you as an important part of our team!! 

120 NE 136th AveSuite 215Vancouver, WA98684PH 360.694.6577FAX 360.694.6716
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