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Retired and Senior Volunteer Program (RSVP) Manager


March 12, 2019


March 28, 2019



Develop and oversee RSVP, a senior volunteer program that supports the needs of non-profit organizations and the community as a whole. Partner with local non-profits to develop volunteer opportunities; develop and manage volunteer recruitment, selection, training and recognition activities.  Provide strong leadership, oversight and management of the program; develop and maintain a positive working relationship with the Corporation for National and Community Service (CNSC); follow and implement CNCS policies, procedures and processes.


  • Develop and oversee partnerships with local non-profits to develop volunteer opportunities; advertise volunteer opportunities; provide technical assistance; conduct site visits and  provide training to support successful volunteer management.
  • Recruit, select and recognize RSVP volunteers; address questions or concerns regarding volunteer placements; develop and implement activities that achieve meaningful and positive experiences for RSVP volunteers.
  • Develop and maintain positive working relationships with funding source and state association representatives (CNCS); complete required reporting; facilitate funding source program assessments; conduct required background checks on designated staff and volunteers as required by CNCS.
  • Maintain program quality by planning annual program goals and objectives designed to meet critical community needs.
  • Develop positive public relations; conduct and oversee outreach activities including program related presentations; participate on councils and/or committees that address senior issues; develop events to help support, educate and inform the senior population.
  • Maintain professional knowledge and skills by attending relevant workshops, training, and conferences; participate in program related professional organizations.
  • Work closely with RSVP Advisory Council to support program work plans and activities; identify and develop resources to enhance and support the program.
  • Perform a wide variety of highly technical clerical work relating to complex databases and government reporting requirements to include: maintenance of accurate and detailed logs and records, accurate and detailed data entry, maintenance of all forms of paper and digital data collection. Compile information and data for statistical and financial reports; maintain a variety of statistical records; check, tabulate and analyze statistical data to process program funder reports.
  • Create and maintain a variety of documents including general correspondence, meeting minutes, agendas, reports, memoranda, calendars and statistical charts from rough draft, recordings, or verbal instruction.
  • Assist in annual budget development; monitor program budget.
  • Perform other project related duties and responsibilities as assigned.


Successful applicants will complete an application packet, which includes:

1. A Human Services Council Application form.

2. A resume detailing how your education and work experience prepares you to perform each aspect of the attached job description; a job history must be included as part of the resume.  The resume must show how you meet the minimum qualifications for the position.

3.  Please provide responses on a separate sheet of paper to the following questions:

  • Describe your experience coordinating volunteer programs, including your recruitment, retention, and recognition strategies.
  • Describe your experience working for/with non-profit agencies and developing community partnerships.
  • Describe your experience with compiling information and data for statistical and financial reports and your ability to analyze data for reporting purposes.

Position Attachments Below:

Human Services Council Application

Job Description

Job Announcement




  • Ability to effectively manage complex programs and related program activities
  • Possess strong organizational skills and abilities
  • Ability to provide strong, effective leadership and supervision  office volunteers
  • Ability to research/troubleshoot discrepancies, recording and analyzing information.
  • Ability to communicate effectively orally and in writing; conduct presentations; prepare and present reports
  • Plan and manage partner, public and media relations
  • Promote the program, services and events in a variety of ways; develop new and creative opportunities for volunteers
  • Ability to use computer, software and other office equipment; ability to identify process efficiencies and best use of resources
  • Strong graphic design, digital marketing skills highly desirable including web, social media, Adobe Photoshop, PowerPoint, and Publisher.  Experience with Volunteer Reporter or similar volunteer management database software highly desired. 
  • Must possess a current valid driver’s license, reliable transportation and state mandated insurance coverage to attend off site meetings, appointments, and conferences.
  • Must consent to and pass required National Service Criminal Background Checks,  national name-based check of the National Sex Offender Public Website (NSOPW),  name or fingerprint based search of the statewide criminal history registry in the candidate’s state of residence and in the state where the person will serve or work, and  a required fingerprint-based FBI check.
  • Understand and practice secure data collection/maintenance methods.
  • Ability to lift up to 20 pounds and able to transport and set up recruitment displays as needed.
  • Ability to adapt to sometimes rapidly changing needs in a calm, controlled, consistent manner, ability to think outside the box; willingness to explore or adapt to new ideas or opportunities to expand.
  • Must enjoy meeting new people, networking, maintaining positive, consistent, beneficial relationships with placement sites, vendors, volunteers, and the community. 
  • Must be able to work evenings and weekends as required.


Bachelor’s Degree in an applicable field and/or training and experience which demonstrates the ability to manage a Complex government funded program, experience working with the senior population, and demonstrated ability to effectively manage volunteers and programs. Experience with RSVP is highly desirable.


The Human Services Council provides an excellent benefits package including paid time off, medical, dental, short-term disability, life insurance and retirement contribution.

The Human Services Council provides people with access to services, transportation and volunteer opportunities to impact their lives and strengthen our Southwest Washington community.